Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Jynqerell Ltd ("Jynqerell", "we", "us" or "our"), a company registered in England and Wales with its registered office at 47 Clerkenwell Road, London, EC1R 5AR, United Kingdom, collects, uses and protects your personal data when you use this website or interact with the Jynqerell platform.

1. Data We Collect

We may collect the following categories of personal data:

  • Identification data: your name and email address when submitted through the contact or access request form.
  • Communication data: the contents of messages you send to Jynqerell through the contact form or by email.
  • Usage data: anonymised information about how you navigate this website, collected via server logs.

2. How We Use Your Data

Jynqerell uses your personal data for the following purposes:

  • To respond to your enquiries and support requests.
  • To review and process access requests for the Jynqerell platform.
  • To send onboarding information and platform-related communications to approved users.
  • To maintain and improve the operation of this website.

3. Legal Basis for Processing

We process your personal data on the following legal bases under UK data protection law:

  • Legitimate interests: responding to enquiries and managing access requests is necessary for the operation of the Jynqerell platform.
  • Consent: where you voluntarily submit personal data through our contact form, you consent to us using it for the purposes described above.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact and access request data is generally retained for up to 24 months unless there is an ongoing support relationship or legal requirement to retain it longer.

5. Data Sharing

Jynqerell does not sell or rent your personal data to third parties. We may share data with trusted service providers who assist in operating this website and the platform, subject to confidentiality obligations. We may also disclose data where required by law.

6. Your Rights

Under applicable UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data in certain circumstances.
  • Object to or restrict the processing of your data.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

7. Cookies

This website may use essential cookies to ensure correct functionality. No tracking, advertising or third-party analytics cookies are used without your explicit consent.

8. Contact

For any privacy-related questions, please contact Jynqerell Ltd at:

  • Email: [email protected]
  • Phone: +44 20 7946 0321
  • Address: 47 Clerkenwell Road, London, EC1R 5AR, United Kingdom

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of the website after changes are published constitutes acceptance of the updated policy.